Concept to Completion
We provide the whole journey of a project, ensuring a seamless process from start to finish.
Design
We provide the creative conception and design of the project resulting in a fully specced technical pack ready to handover to your own fabricator.
Fabrication and Installation
We will take your already conceived design and engineer it into the best version of itself, to then be fabricated and installed by our in-house workshop team.
How We Work
We aim to provide a seamless client experience guided by knowledge, creativity and communication. Our service is personalised to the project and can be scaled depending on the scope of works.
We are collaborative and approachable, ensuring you feel supported and heard throughout the project. We are upfront, honest and will challenge ideas to ensure the project is elevated to its greatest potential.
Process
Whether you’re new to bespoke design or simply curious about how we work, here’s a step-by-step guide to what you can expect when partnering with us, from first ideas to final fitting.
1. Consultation
We begin with a conversation — either on-site or at our studio — to understand your needs, style, and space. This stage is about listening, sharing inspiration, and defining the scope.
2. Design Fee Agreement
Once we’ve agreed to move forward together, we establish a design fee to cover the next two stages. This reflects the time and care involved in crafting your bespoke design. All concept and development packs are yours to keep — ideal for tendering or progressing with us into production.
3. Concept Design
We translate ideas into sketches, mood boards, and material palettes. You’ll see initial design directions that reflect your story, the space, and your needs.
4. Design Development
We refine the chosen concept into detailed drawings and specifications, ready for production. Every joint, finish, and proportion is considered here — this is where the magic takes shape.
5. Quotation & Approval
We provide a transparent quote, timeline, and any options for materials or finishes. Once approved, we book your project into our workshop schedule.
6. Crafting in Our Workshop
Our skilled team builds your piece(s) by hand using sustainable materials and time-honoured joinery techniques. We may share updates or workshop photos so you can follow the journey.
7. Delivery & Installation
We handle everything from delivery to final fitting — ensuring a perfect finish and minimal disruption. We leave your space just as we found it only better.
8. Aftercare & Follow-up
We’ll check in post-installation and provide guidance on caring for your piece over time. Our work is built to last, but we’re always here if you need us.
Contact us
Eager to explore a project? Kindly share your details, and we will reach out to you promptly. We look forward to the opportunity to connect.
hello@dustandzeal.com
+44 (0)78 3030 9010